How to Order

Ordering is simple and safe:

1. To add the services you want to the order form, click on 'Add to cart'.
2. You can modify the number of items in your basket, and update. If you want to remove an item already in the basket, just click on the trash icon next to it. If you want to add other items to the basket, just click 'Back to catalog' to continue your shopping.
3. When you are done with your shopping, just click on the Basket item at the top of the page or on 'Order Form'.
4. For returning customers, if you have saved your customer code in your computer after your first order, your personal information will be automatically retrieved.
5. Select the type of credit card you want to use for payment and then click on 'Confirm order'.
6. You can still change the quantities of services and reservations. As usual, click on the trash icon to remove items from the basket. Then 'Confirm your order'. If you made a mistake, just clear all the items and start all over again.
7. On the order form, complete the area for personal billing details. If you are purchasing physical products and want to send the products to somebody else, please fill in the requested shipping form.
8. Your order uses encrypted transmission, which ensures privacy of your credit card information, as we never get to know it - being directly transmitted to the bank server. Just fill in your credit card information and pay on of the secure server page.

For any questions, please email us: our customer service department will be pleased to help you. Your comments will help us to serve you better. All the information you provide is strictly confidential.

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SHIPPING OPTIONS: SHOP ITEMS ONLY

Shipping options may vary depending on the weight, dimensions and nature of the item as well as delivery address.


The shipment of the ordered products is usually done within 5 business days from the order to the address indicated in the order form, unless the products are not in stock at time of order. Weekend a Firenze srl is not responsible for delays in delivery of the goods due to force majeure, delays from supplier or courier.

Please note that for shippings outside the European Union, the recipient will be required to pay any additional costs due to the fees established by the law of the country of destination.

The system will automatically propose the available shipping options for your destination, so you can choose the one that suits you.



ITALY

>> Priority Mail
What: letters, documents, notifications, books and small items. Format: maximum 250x353x50mm, maximum weight 2kg.
Delivery time frame: 3 business days plus the day of postage excluding Saturdays and public holidays.

>> Pacco Celere Impresa by Poste Italiane
What: envelopes and small packages up to 3kg that do not exceed 70cm as sum of the three sides.
Delivery time frame: 1/2 business days excluding Saturdays and public holidays.

>> MiniboxTrack
What: Packages up to 2 kg. Minimum size: 11cm x 15cm; maximum size: sum of length, width and height: maximum 90cm, size of longest side: maximum 60cm.
Delivery time frame: 6 business days plus the day of postage excluding Saturdays and public holidays.

>>Pieghi di Libri by Poste Italiane
What: paper books or electronic media (CD Rom and DVD). Minimum size: 9x14cm and, if tube-format, 10cm length and 3,5cm diameter. Maximum size: 45x45x5cm sides and, if tube-format, 75cm length and 10cm diameter. Maximum weight: 5kg.
Delivery time frame: 5/7 business days plus the day of postage excluding Saturdays and public holidays.

>> BRT Express Courier
What: Packages exceeding dimensions and/or weight accepted by other methods, and for items which require a different shipping method.
Delivery time frame: 24/48 hours from postage; 2 further business days for Minor Islands.



EUROPEAN UNION


>> International Priority Mail
What: letters, documents, notifications, books and small items. Format: maximum 250x353x50mm, maximum weight 2kg.
Delivery times: 3 business days plus the day of postage excluding Saturdays and public holidays.
Destinations: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Croatia, Cyprus, Denmark (Faeroe islands), Estonia, Finland, France, Monaco, Germany, Gibraltar, Great Britain, Greece, Iceland, Ireland, Kosovo, Latvia, Lithuania, Liechtenstein, Luxembourg, Macedonia, Malta, Moldova, Montenegro, NetherWhat: letters, documents, notifications, books and small items. Format: maximum 250x353x50mm, maximum weight 2kg.
Delivery time frame: 3 business days plus the day of postage excluding Saturdays and public holidays.
Destinations: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Croatia, Cyprus, Denmark (Faeroe islands), Estonia, Finland, France, Monaco, Germany, Gibraltar, Great Britain, Greece, Iceland, Ireland, Kosovo, Latvia, Lithuania, Liechtenstein, Luxembourg, Macedonia, Malta, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal (Azores, Madeira), Romania, Russia, Rep.ubblica of San Marino, Serbia, Slovakia, Slovenia, Spain (Canary Islands, Ceuta, Melilla), Sweden, Switzerland, Turkey, Ukraine, Hungary, Vatican City.

>> MiniboxTrack
What: Packages up to 2 kg. Minimum size: 11cm x 15cm; maximum size: sum of length, width and height: maximum 90cm, size of longest side: maximum 60cm.
Delivery time frame: 6 business days plus the day of postage excluding Saturdays and public holidays.
Destinations: Austria, Belgium, Estonia, France, Germany, Great Britain, Greece, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Czech Republic, Republic of San Marino, Portugal, Romania, Slovenia, Spain, Slovakia, Vatican City State, Hungary.

>> BRT Express Courier
What: Packages exceeding dimensions and/or weight accepted by other methods, and for items which require a different shipping method.
Delivery time frame: 3/4 business days plus the day of postage excluding Saturdays and public holidays.
Destinations: Austria, Germany, Belgium, Luxembourg, France, Netherlands, Spain, UK, Denmark, Sweden, Romania, Slovenia, Hungary, Slovakia, Czech Republic, Poland, Estonia, Latvia, Lithuania, Croatia, Greece, Portugal, Finland, Ireland.

>> ExportBox SDA
What: Documents and items up to 30 kg.
Delivery time frame: 3/4 business days plus the day of postage excluding Saturdays and public holidays.
Destinations: all the European countries.

>>European Union Express Courier
What: Wine and Food.
Delivery time frame: 3/4 business days plus the day of postage excluding Saturdays and public holidays.
Destinations: all the European countries.



REST OF THE WORLD

>> International Priority Mail
What: letters, documents, notifications, books and small items. Format: maximum 250x353x50mm, maximum weight 2kg.
Delivery time frame: 4/9 business days plus the day of postage excluding Saturdays and public holidays.
Destinations: Over 200 countries.

>> MiniboxTrack
What: Packages up to 2 kg. Minimum size: 11cm x 15cm; maximum size: sum of length, width and height: maximum 90cm, size of longest side: maximum 60cm.
Delivery time frame: 10-20 business days plus the day of postage excluding Saturdays and public holidays.
Destinations: Canada, Japan, Iceland, Israel, USA, Switzerland.

>> BRT Express Courier
What: Packages exceeding dimensions and/or weight accepted by other methods, and for items which nature requires a different shipping method.
Delivery time frame: 3/5 g business days plus the day of postage excluding Saturdays and public holidays.
Destinations: Over 220 countries.

>> ExportBox SDA
What: Documents and items up to 30 kg.
Delivery time frame: 3/4 business days plus the day of postage excluding Saturdays and public holidays.
Destinations: Over 200 countries.

Payment Information

We accept payment with the following credit cards: Visa, Mastercard - Eurocard, American Express, Diners, JCB.

You will be charged in EURO, the equivalent in your local currency will be calculated directly by your bank.



SPECIAL FOR RETAILERS

Weekend in Italy also sells to retailers: for informations on prices and terms of sale, just send us the following information by email
- which items you wish to order
- approximate quantity of each each item you wish to order

We will quote price and terms within 24 hours.