ATTENTION: the audioguides can ONLY be reserved together with the museum ticket
Palatina Gallery and Royal Apartments Audioguides rental service
Audioguides are available in English, Italian, French, German and Spanish.
Audioguides have a complete duration of 1 hour and 30 minutes. The service offers a selection of the most important works of art of the Gallery; user chooses the desired room and listens to the explanation of selected works of that room.
You will receive a confirmation voucher (valid only for the audioguide) together with the confirmation voucher of your visit to the museum. In order to pick the audioguide up, please deposit this voucher at the Reservations Cashier, along with a valid identity document (accepted only originals passports, identity cards or car license).
In case of loss or failure to return the audioguide, visitor will be requested to pay the cost (€ 250.00 per each audioguide).
Reservations must be made with a minimum of 1 day notice.
Reservations are limited to 30 persons maximum.
Save time in ordering! Add into your basket all the museum tickets you want, then fill the form and send the request.
Before making your reservation, please, read the Ordering Informations
IMPORTANT NOTICE: After succesfully completing a reservation, you will receive two e- mails: the copy of your order (immediately after submitting your order) and the confirmation mail (one working day after). In order to receive them, please make sure you insert your e-mail address correctly and check that your anti-spam filter or antivirus are not blocking mails from our address [email protected] Special attention for AOL, Comcast and Sbcglobal.net mailbox users. Vouchers will also be available, aftre one business day from the request, at the page http://www.weekendinitaly.com/get_vouchers2.php
PLEASE NOTICE: Confirmed time is not always the same time you requested; museum automatically confirms the closest available time (any time) on the same date if requested time is sold out. If you have already reserved your entrance tickets for the Gallery, please make sure you reserve the audioguide for the same time you got your visit confirmed.
Opening hours: Tuesday to Sunday: 8:15 to 18:50; closed on Monday.
For cancellations once a confirmation code has been assigned to the reservation, and for no shows, we can refund cost of unused tickets minus service fee (reservation fee and online booking fee).