Reservations must be made with a minimum of 2 working days notice.
IMPORTANT NOTICE: After succesfully completing a reservation, you will receive two e- mails: the copy of your order (immediately after submitting your order) and the confirmation mail (one working day after). In order to receive them, please make sure you insert your e-mail address correctly and check that your anti-spam filter or antivirus are not blocking mails from our address [email protected] Special attention for AOL mailbox users.
PLEASE NOTICE: Confirmed time is not always the same time you requested; museum automatically confirms the closest available time on the same date if requested time is sold out.
The museum is open from Tuesday to Sunday from 10:00 to 14:00 and from 15:00 to 19:00; closed on Tuesday, January 1st, May 1st, December 25th and 31st.
For cancellations once a confirmation code has been assigned to the reservation, and for no shows, we can refund cost of unused tickets minus service fee (reservation fee and online booking fee).
This late-Gothic building was constructed in 1358 for a Florentine charity group, the Compagnia della Misericordia (Confraternity of Mercy), as a home for plague victims and orphaned or unwanted children. The museum that resides in the building today has a fine collection of 14th and 15th-century art, including two frescos on the life of St. Peter, painted by Ventura di Moro and Rossello di Jacopo Franchi. However, the most famous piece of art at the Bigallo Museum is the 1342 fresco by Bernardo Daddi, the Madonna della Misericordia (Madonna of Mercy), which is the earliest picture of Florence in existence. In this work, an ethereal Virgin is shown protecting some of modern-day Florence's most well-known attractions: the Baptistery, the (then-domeless) Duomo, and the (then-unfinished) Campanile.